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Technology Services
Optimise Your Hardware Fleet
Turned Around a Year of Missed SLAs in Just Weeks
Windows 10 End of Life 14 Oct 2025
While working at a University, one of our Principal Consultants led a major initiative that successfully developed a hardware end-of-life (EOL) strategy—a strategy projected to save the organisation $1.8 million annually by optimising their fleet of 10,500 devices.
This wasn’t about cutting corners. It was about creating a strategic, data
While working at a University, one of our Principal Consultants led a major initiative that successfully developed a hardware end-of-life (EOL) strategy—a strategy projected to save the organisation $1.8 million annually by optimising their fleet of 10,500 devices.
This wasn’t about cutting corners. It was about creating a strategic, data-driven approach to end-user hardware management—one that aligned with cybersecurity standards, improved asset lifecycle visibility, and delivered measurable outcomes.
Windows 10 End of Life 14 Oct 2025
Turned Around a Year of Missed SLAs in Just Weeks
Windows 10 End of Life 14 Oct 2025
As organisations prepare for the transition from Windows 10 to Windows 11, it's essential to understand the benefits of this upgrade and the timeline involved. With Microsoft officially ending support for Windows 10 on October 14, 2025, now is the time to strategize your migration to ensure a smooth transition and maintain operational eff
As organisations prepare for the transition from Windows 10 to Windows 11, it's essential to understand the benefits of this upgrade and the timeline involved. With Microsoft officially ending support for Windows 10 on October 14, 2025, now is the time to strategize your migration to ensure a smooth transition and maintain operational efficiency.
One of the most effective strategies for managing the upgrade to Windows 11 is to incorporate it into your existing business as usual (BAU) maintenance activities.
Turned Around a Year of Missed SLAs in Just Weeks
Turned Around a Year of Missed SLAs in Just Weeks
Turned Around a Year of Missed SLAs in Just Weeks
While working for a leading technology managed service provider, one of our Principal Consultants devised and implemented a "Get to Green" service recovery strategy that transformed service delivery performance.
📉 SLAs had not been met for 12 months.
📈 Within just 6 weeks, we achieved a 99% Time to Respond SLA, and by 4 months, hit 98%
While working for a leading technology managed service provider, one of our Principal Consultants devised and implemented a "Get to Green" service recovery strategy that transformed service delivery performance.
📉 SLAs had not been met for 12 months.
📈 Within just 6 weeks, we achieved a 99% Time to Respond SLA, and by 4 months, hit 98% Time to Resolve SLA — restoring client confidence and operational excellence.
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